v7v72's Privacy Policy
Your personal information is very important to us. This policy explains in detail what information v7v72 collects, how it is used, and what your rights are.
Introduction & Scope
This Privacy Policy ("Policy") is issued by the company operating the v7v72 platform ("v7v72", "we", "us") and applies to all users ("you", "your") of the website https://v7v72.lat and related services ("Services"). By using our Services, you are considered to have agreed to the terms set out in this Policy.
v7v72 believes that user privacy is a fundamental right. We are therefore committed to ensuring full transparency in how we collect, store, and use your information. We keep your data secure through SSL encryption and modern security measures.
This Policy is reviewed regularly and updated as needed. We aim to notify users in a timely manner of any significant changes.
Types of Information Collected
v7v72 collects only the information that is necessary to provide the Services. The categories of information collected are listed below:
1 Information You Provide Directly
When you create an account on our platform, process deposits or withdrawals, or contact the support team, the following information may be collected:
- Full name and date of birth (for age verification — only users aged 21 or above are eligible to use the Services)
- Email address and mobile number
- Payment account details — bKash, Nagad, Rocket, or Upay number
- Documents required for identity verification (national ID card or equivalent)
- Messages and requests submitted via support chat
2 Automatically Collected Information
When you browse the v7v72 website, certain information is collected automatically for technical reasons:
- IP address and device information (operating system, browser type and version)
- Session data — which pages were visited and how long was spent on them
- Information collected through cookies and similar tracking technologies
- Log files — server access, error reports, and transaction records
Please Note: We never directly store sensitive financial information — such as full bank account numbers or card numbers. Payment processing is completed through the secure gateways of bKash, Nagad, Rocket, and Upay.
Use of Information & Purpose
v7v72 uses collected information only for the following legitimate purposes:
3 Service Operation & Improvement
- Creating, verifying, and managing accounts
- Processing deposit and withdrawal transactions
- Accurately maintaining game history and balances
- Identifying and resolving technical issues on the platform
- Reviewing user experience to improve service quality
4 Security & Compliance
- Preventing fraud, money laundering, and other unlawful activities
- Ensuring age verification — only users aged 21 or above may use the Services
- Detecting multiple accounts and monitoring rule violations
- Complying with applicable laws and regulations
5 Communication & Support
- Sending important account-related notifications
- Providing transaction confirmations and status updates
- Providing 24/7 live chat and email support
- Providing responsible gaming information and support
Cookie Policy
6 What Cookies Are and How They Are Used
Cookies are small text files stored in your browser. v7v72 uses the following types of cookies:
- Essential Cookies: These cookies are necessary for maintaining login sessions, ensuring security, and keeping core functionality active. They cannot be disabled.
- Functional Cookies: These cookies are used to remember your preferred settings and language.
- Analytics Cookies: These cookies are used to understand how users interact with the platform, with the aim of improving the service. They do not identify you personally.
7 Cookie Controls
You can disable or delete non-essential cookies through your browser settings. However, please be aware that disabling certain cookies may limit some platform functionality or cause the service to not work correctly.
Sharing Information with Third Parties
8 Circumstances for Disclosure
v7v72 does not sell or rent your personal information to third parties for commercial purposes. However, information may be disclosed in the following limited circumstances:
- Payment Processors: Information necessary to complete transactions via bKash, Nagad, Rocket, and Upay is shared with them. These providers operate under their own privacy policies.
- Game Software Providers: The minimum information necessary to operate games from providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi may be shared.
- Legal Requirements: Information may be disclosed in response to court orders, government investigations, or other legal obligations.
- Fraud Prevention: Information may be shared with relevant authorities during investigations into fraud or unlawful activity.
Our Commitment: In all circumstances, only the minimum information necessary and required to comply with applicable law will be disclosed.
Data Security Measures
9 Technical Safeguards
v7v72 uses industry-standard security technologies to keep your information safe. The main components of our security measures are described below:
- SSL/TLS Encryption: All data exchanged between your browser and our servers is transmitted in encrypted form, making it nearly impossible for third parties to intercept or read.
- Encrypted Data Storage: Stored sensitive information is kept in encrypted form.
- Access Controls: Only authorised staff can access user data, and every access is logged.
- Regular Security Audits: Our systems undergo regular security audits.
- Two-Step Verification: Additional verification is required for important account changes.
10 Data Retention Period
Your information will be retained for as long as your account is active or as needed to provide the Services. Even after an account is closed, certain information may be retained for a defined period to meet legal obligations, resolve disputes, or enforce agreements.
Your Rights & Controls
As a v7v72 user, you have the following rights over your own information:
11 Data Access & Correction
You can view the information stored in your account and correct any inaccuracies at any time. Information can be updated directly from the Account Profile section. To change ID or security-related information, please contact the support team.
12 Right to Deletion
You may request the deletion of your account and associated personal information. However, this right may be limited in the following cases:
- Where there are ongoing financial transactions or disputes
- Where retention of information is required for a defined period due to legal obligations
- Where a fraud investigation is ongoing
13 Opting Out of Marketing Communications
You can choose to stop receiving promotional or marketing emails or messages. This can be done through Account Settings or by contacting the support team. However, essential account-related notifications cannot be turned off.
Protection of Minors
14 Age Restriction Policy
All v7v72 services are for users aged 21 or above only. We do not knowingly collect information from anyone under the age of 21. If we become aware that a minor has opened an account, that account will be closed immediately and the associated information will be deleted.
If a parent or legal guardian believes that a minor in their care has opened an account on our platform, please contact us at [email protected].
Policy Changes & Updates
15 Notice of Changes
v7v72 reserves the right to change or update this Privacy Policy at any time. For significant changes, we will notify users in the following ways:
- A notification will be sent to the registered email address
- The update date will be noted on this page of the website
- An alert about significant changes may be shown when logging in to the platform
If you continue to use our Services after the updated Policy is published, it will be assumed that you have agreed to the updated Policy. You should therefore review this page regularly.
16 Relationship with Other Documents
This Privacy Policy should be read together with v7v72's Terms & Conditions and Responsible Gaming documents. Together, these three documents form the complete legal framework for using the v7v72 platform.
Contact Us
If you have any questions, concerns, or information requests about this Privacy Policy, please contact our support team:
24/7 Live Chat — available in Bengali and English
We aim to respond to your request as quickly as possible. Your privacy and data protection are v7v72's top priority.